Catering & Hospitality
There are a large number of small companies. 75% of employees work for a company employing less than 50 people. Working for a small company offers experience in a wide range of areas.
There is enormous scope for movement between the industry's many and varied sectors. Many people work part-time, especially bar and waiting staff.
The catering and hospitality sector has a large proportion of people aged 25 and under compared to the average across all sectors, and a high turnover of staff, which creates good opportunities for those wanting to start work in this industry.
There is a shortage of staff with managerial and supervisory skills and qualifications.
What we think will happen
ICT skills are important in the industry, particularly in hotels where many are now developing e-marketing strategies both to develop new business and to retain repeat customers.
New qualifications, called Diplomas, are being introduced in the next three years. These will help people prepare for university, college or work. There will be a Diploma in Hospitality and Catering. Look out to see whether it’s on offer in your area from September 2009.
What 16 year olds did in 2007
Good communication skills
Good team worker
Prepared to work different shifts
Calm under pressure
How much you could earn
Bar staff - £7,263
Hotel manager - £27,468
Hotel porter - £13,560
Kitchen assistant - £7,895
Restaurant and catering manager - £21,228
Waiting staff - £6,895
Find out more
People 1st, the Sector Skills Council for the Hospitality, Leisure, Travel and Tourism Industry – www.htf.org.uk
Springboard UK (hospitality, leisure, travel and tourism) – www.springboarduk.org.uk
British Hospitality Association – www.bha.org.uk
Tourism Skills Network – www.tourismskillsnetwork.org.uk
West at Work –www.westatwork.co.uk
The Diploma –www.direct.gov.uk/diplomas
Information on Apprenticeships –www.apprenticeships.org.uk or call the helpline on 08000 150600
Jobs in this area
Food/Counter Service Assistant